Delivery & returns
Delivery
We currently deliver to addresses in the United Kingdom only. Orders are dispatched within 1 working day (Monday to Friday, excluding bank holidays).
| Service | Cost | Estimated time |
|---|---|---|
| Standard delivery (Royal Mail Tracked 48) | £3.95 (free over £50.00) | 2–4 working days |
| Express delivery (Royal Mail Tracked 24) | £6.95 | 1–2 working days |
You'll receive a tracking link by email once your order is on its way.
Returns
You have the right to cancel your order for any reason within 14 days of receiving it, under the Consumer Contracts Regulations 2013. We extend this to 14 days.
- Items must be unused, with tags attached and in their original packaging.
- Email [email protected] with your order number to start a return. We'll reply with the return address.
- Return postage is at your cost unless the item is faulty or not as described. We recommend a tracked service.
- Refunds are made to the original payment method within 14 days of us receiving the item, including the standard delivery charge you paid.
Faulty items
Your statutory rights under the Consumer Rights Act 2015 are not affected. If an item is faulty, contact us and we'll arrange a replacement or full refund, including return postage.